Frequently Asked Questions

What is lifetime video access at KBO?

Lifetime video access allows you to watch over 700+ classes on KBO at any time, without having to join the community or pay a subscription.

Lifetime video access also includes over $1600 worth of digital resources ready for you to download.

Lifetime video access is a one time purchase.

Does Lifetime video access include the online community/Members Only Facebook group?

No. You can learn more about joining the KBO online community here

What is included in KBO Premium Membership?

  • Members Only Facebook group access for peer support and feedback.

  • Invitations to face-to-face LIVE events such as Image Critiques and Q&A sessions with Kelly, via Zoom.

  • A weekly KBO Members email including links to new content, bonus resources or upcoming live Zoom events.

  • Access to 700+ video tutorials.

  • Downloadable resources including:

    • PDF eBooks,

    • Newborn Lighting Guide eBook,

    • Photoshop digital backdrops,

    • Pricing Calculator Tool,

    • Client marketing templates,

    • Client email scripts,

    • and more – Over $1600+ value.

Tell me more about auto-renewal membership.

All subscription plans will auto-renew however you may cancel at any time, prior to your next billing date.

Monthly subscriptions renew every 30 days following your signup date.

Yearly subscriptions renew every 365 days from signup date.


You'll receive an email reminder that your subscription will auto-renew 7 days prior for monthly plans OR 30 days prior for yearly plans.


If you wish to cancel you MUST do so prior to renewal, under the Billing tab in your account.

Can I still watch videos if I cancel my membership?

No. Sorry.

You must have an active membership to access the KBO video catalogue and private Members Only Facebook group.

Can I cancel at any time?

Yes, you can cancel at any time prior to your next billing period.

Once logged in to your account, follow the prompts to cancel on the BILLING page.

You are welcome to contact us if you need assistance with the process.

Please note, refunds are not available for partially unused membership periods.

How can I contact KBO?

You're welcome to email Kelly & the KBO Team at if you have any other queries.

Where do I find Kelly's digital products and blog?

If you're looking to purchase Kelly's Photoshop Actions, newborn digital backdrops, digital textures, eBooks and more, please visit

You can also browse her blog filled with photography and editing related articles.

Can I download the videos and watch offline?

No. All videos are viewed online and require an internet connection.

What about the videos I already own on

You can now use you email address that you used on to log in and access the content that you purchased previously.
As a Premium Member or Lifetime Video Access holder you will now be able to access most of the video tutorials here on KBO.
This new platform is all about the new content.